Table of contents
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This page shall help you with all kinds of login issues in the various ECG-tools.
Übersicht der Konten
We currently have 3 different types of accounts in the ECG. To reduce confusion see the overview here
The most important account for all our active members.
... is or our "customers" (supporter, donators and members)
so view or edit their user data:
... for our Website-editors to login on ecogood.org, to work on our homepage.
The login is same as for ECG-Login.
The user name is (like the ECG-Account) firstName.familyName, but do not mix them up - it has a different password.
Login-Problems in E-Mail-System
In webmail (Zimbra)
Problems in E-Mail-Programm Zimbra may have various causes:
Problem: Passwort expired
Some mail accounts require (for security reasons) to set a new password after some months.
See details in Eigenes Passwort ändern
Problem: Login is not possible
- Your Browser shows you these black bullets, but you are not sure, if this is the correct password?
You can make the hidden password visible. Just search in the web: https://www.ecosia.org/search?q=browser+show%20password
- You are sure that you entered the correct password, but it is not accepted?
→ Mail to email@example.com
- Password forgotten?
→ do a reset under ECG Password Self Service (EPSS)
- You are not yet registered?
→ Go here: Apply for an ECG Account
In a local Mail-Client
In a local Mail-Client (like Thunderbird, Outlook ...) these issues can occur:
Login is not possible
If you can not login,
→ try to login in Zimbra (see above)
Problem: Occasionally a Password-Dialog pops up
(Can look different per Mail-Client and type of problem)
Normally the reason is, that a service account's password is expired.
In this case see Das Passwort eines Service-Postfaches ändern.
Sympa is using the same username and password as Zimbra (see above).
Login Problems in Wiki
Problem: I can not login
- Enter only vorname.nachname:
... do not enter the Domain @ecogood.org:
- Try to login to your e-mail (as it is using the same account)
Login-Problems in Nextcloud
Problem: "Temporary Password"
You see a message "Please enter a Temporary Password to log in"?
The reason is, that you are no logged in (anymore), but you try to access SpreedMe directly (using URL https://datacloud.ecogood.org/index.php/apps/spreedme/).
Then simply click on "Go to Nextcloud", then you get your login screen:
Login-Probleme on the Website
On the Website you can login with two different roles (see page footer):
- As "ECG-customer" (as supporter, donator or member), to view or edit your user data.
Here you use your private mail-address as username (the one you have been using in the online process):
- As website editor
Login with firstName.familyName
See more under Redakteurs-Account