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This page shall help you with all kinds of login issues in the various ECG-tools.

Übersicht der Konten

We currently have 3 different types of accounts in the ECG. To reduce confusion see the overview here

ECG-Account

ECG-Login

Redakteurs-Account

The most important account for all our active members.
It contains

the mail-account firstName.familyName@ecogood.org
as well as access to our tools
- Wiki
- Nextcloud
- Backoffice
- Jira
- ...

... is or our "customers" (supporter, donators and members)
to login on the website:

so view or edit their user data:

... for our Website-editors to login on ecogood.org, to work on our homepage.

The login is same as for ECG-Login.

The user name is (like the ECG-Account) firstName.familyName, but do not mix them up - it has a different password.

In webmail (

Zimbra

roundcube)

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Problems in https://webmail.ecogood.org/ Problems in E-Mail-Programm Zimbra may have various causes:

Problem: Passwort expired

Some mail accounts require (for security reasons) to set a new password after some months.
See details in Eigenes Passwort ändern Passwort des GWÖ-Account erneuern ("Reset")

Problem: Login is not possible

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Your Browser shows you these black bullets, but you are not sure, if this is the correct password?
You can make the hidden password visible. Just search in the web: https://www.ecosia.org/search?q=browser+show%20password
You are sure that you entered the correct password, but it is not accepted?
→ Mail Refer to itIT-support@ecogood.orgSupport
Password forgotten?
→ do a reset under ECG Password Self Service (EPSS Passwort des GWÖ-Account erneuern ("Reset")
You are not yet registered?
→ Go here: Apply for an ECG Account

In a local Mail-Client

In a local Mail-Client (like Thunderbird, Outlook ...) these issues can occur:

Problem:

Login is not possible

If you can not login,
→ try to login in Zimbra via webmail (see above)

Problem: Occasionally a Password-Dialog pops up

(Can look different per Mail-Client and type of problem)

Normally the reason is, that a service account's password is expired.
In this case see Das Passwort eines Service-Postfaches ändern.

In Sympa

Sympa is using the same username and password as Zimbra (see abovedes GWÖ-Account erneuern ("Reset").

Login Problems in Wiki

Problem: I can not login

Enter only vorname.nachname:

... do not enter the Domain @ecogood.org:
Try to login to your e-mail (as it is using the same account)

Problem: "Temporary Password"

You see a message "Please enter a Temporary Password to log in"?

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The reason is, that you are no logged in (anymore), but you try to access SpreedMe directly (using URL https://datacloud.ecogood.org/index.php/apps/spreedme/).

Then simply click on "Go to Nextcloud", then you get your login screen:
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On the Website you can login with two different roles (see page footer):

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As "ECG-customer" (as supporter, donator or member), to view or edit your user data.
Here you use your private mail-address as username (the one you have been using in the online process):

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<TBD>

See

As website editor
Login with firstName.familyName

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See more

under Redakteurs-Account

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