Prerequisites for an ECG account
Did the submission of the form fail?
If the form returns an error message there are one or more reasons:
- there is no database entry with your first name and last name
- the birthdate is missing in your database entry
- there are several entries with the same names and birthdates
Please check first if the birthdate in your account request form is correct. If yes, please send a screenshot with your entries in the form to IT - Support.
If the database doesn't contain an entry with your data we will inform you and offer the following solution:
- you sign in as a subscriber (the process does not create a legal membership and has financial obligations for you)
- immediately after having sent the form you will be able to use the online process or account application
- please send us an additional confirmation of your membership in a legal ECG association
What happens next?
The IT support team will check your application regarding membership in a legal association and your activity in the movement. You will receive a notification of the sucessful account setup or about additional requirements.
Within a few days you should receive a mail (to your private mail address) with informations, how to activate your account.
Why do i not receive the confirmation mail?
It might have considered as SPAM (or junk or bulk) by your mail-provider.
So please check your according SPAM folder and eventually correct the classification accordingly.