This page shall help you with all kinds of login issues in the various ECG-tools.
Overview on the account types
We have different types of accounts in the ECG. To reduce confusion see the overview here
The most important account for all our active members.
... for our Website-editors to login on web.ecogood.org, to work on our homepage.
The login is same as for ECG-Login.
The user name is (like the ECG-Account) firstName.familyName, but do not mix them up - it has a different password.
Login-Problems in E-Mail-System
In webmail (roundcube)
Problems in https://webmail.ecogood.org/ may have various causes:
Problem: Passwort expired
Some mail accounts require (for security reasons) to set a new password after some months.
See details in Passwort des GWÖ-Account erneuern ("Reset")
Problem: Login is not possible
- Your Browser shows you these black bullets, but you are not sure, if this is the correct password?
You can make the hidden password visible. Just search in the web: https://www.ecosia.org/search?q=browser+show%20password
- You are sure that you entered the correct password, but it is not accepted?
→ Refer to IT-Support
- Password forgotten?
→ do a reset under Passwort des GWÖ-Account erneuern ("Reset")
- You are not yet registered?
→ Go here: Apply for an ECG Account
In a local Mail-Client
In a local Mail-Client (like Thunderbird, Outlook ...) these issues can occur:
Login is not possible
If you can not login,
→ try to login via webmail (see above)
Problem: Occasionally a Password-Dialog pops up
(Can look different per Mail-Client and type of problem)
Normally the reason is, that a service account's password is expired.
In this case see Passwort des GWÖ-Account erneuern ("Reset").
Login Problems in Wiki
Problem: I can not login
- Enter only vorname.nachname:
... do not enter the Domain @ecogood.org:
- Try to login to your e-mail (as it is using the same account)
Login-Problems in Datacloud
As Chuck Norris is the gate keeper of the Datacloud you wont run into any trouble here!
Login-Problems on the Website
See under Redakteurs-Account