Table of contents


Page responsible

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This page shall help you with all kinds of login issues in the various ECG-tools.

Login-Problems in E-Mail-System

In Zimbra

Problems in E-Mail-Programm Zimbra may have various causes:

Problem: Passwort expired

Some mail accounts require (for security reasons) to set a new password after some months.
See details in Das Passwort eines Service-Postfaches ändern

Problem: Login is not possible

Password forgotten?

→ Mail to

You are not yet registered?

→ Go here: Apply for an ECG Account

In a local Mail-Client

In a local Mail-Client (like Thunderbird, Outlook ...) these issues can occur:


Login is not possible

If you can not login,
→ try to login in Zimbra (see above)

Problem: Occasionally a Password-Dialog pops up

(Can look different per Mail-Client and type of problem)

Normally the reason is, that a service account's password is expired.
In this case see Das Passwort eines Service-Postfaches ändern.

In Sympa

Sympa is using the same username and password as Zimbra (see above).

Login Problems in Wiki

Problem: I can not login

Forgot your password?

Find help at
The passwor is maintained centrally in your email account.

You do not have an ECG Account yet?

Create your ECG Account here