Table of contents


Page responsible

See parent page

This page shall help you with all kinds of login issues in the various ECG-tools.

Übersicht der Konten

We currently have 3 different types of accounts in the ECG. To reduce confusion see the overview here


The most important account for all our active members.
It contains

... is or our "customers" (supporter, donators and members)
to login on the website:

so view or edit their user data:

... for our Website-editors to login on, to work on our homepage.

The login is same as for ECG-Login.

The user name is (like the ECG-Account) firstName.familyName, but do not mix them up - it has a different password.

Login-Problems in E-Mail-System

In webmail (Zimbra)

Problems in E-Mail-Programm Zimbra may have various causes:

Problem: Passwort expired

Some mail accounts require (for security reasons) to set a new password after some months.
See details in Eigenes Passwort ändern

Problem: Login is not possible

In a local Mail-Client

In a local Mail-Client (like Thunderbird, Outlook ...) these issues can occur:


Login is not possible

If you can not login,
→ try to login in Zimbra (see above)

Problem: Occasionally a Password-Dialog pops up

(Can look different per Mail-Client and type of problem)

Normally the reason is, that a service account's password is expired.
In this case see Das Passwort eines Service-Postfaches ändern.

In Sympa

Sympa is using the same username and password as Zimbra (see above).

Login Problems in Wiki

Problem: I can not login

Login-Problems in Nextcloud

Problem: "Temporary Password"

You see a message "Please enter a Temporary Password to log in"?

The reason is, that you are no logged in (anymore), but you try to access SpreedMe directly (using URL

Then simply click on "Go to Nextcloud", then you get your login screen:

Login-Probleme on the Website

On the Website you can login with two different roles (see page footer):